Privacy Policy

Last updated: 01/01/2025

Introduction
Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, share, and protect personal information provided by you when using our website (www.ignitehomecare.com) and any related SMS communication services.

Personal Information Collected
We collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Mailing and billing addresses

  • Payment information (if applicable)

  • Usage data and device information (IP addresses, browser type, operating system)

How Personal Information is Used
Your personal information is used exclusively to:

  • Provide and improve our products and services

  • Process transactions and payments

  • Send notifications and SMS updates (with your explicit consent)

  • Respond to customer service requests

  • Comply with legal obligations

Sharing Personal Information
We do not sell or rent your personal information. Personal information may only be shared in the following circumstances:

  • Service providers performing essential business functions (such as payment processing, analytics, hosting services)

  • Compliance with applicable laws, regulations, court orders, or government requests

SMS Consent
If you provide your consent for SMS communications, please be assured that your SMS consent is not shared with third parties or affiliates for marketing purposes. You may withdraw consent at any time by replying "STOP" to our SMS messages.

Data Security
We implement robust technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

User Rights
You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications and SMS messages

  • Object to or restrict our processing of your personal information

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy
We may periodically update this Privacy Policy. Updates will be clearly noted with the revision date at the top. Please review this policy regularly to stay informed about how we protect your data.

Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:

  • Email: privacy@ignitehomecare.com